NSK DentalTrack — Prototype v3

Light

NSK provider

Overview

◉Dashboard ⊞Tenants

Intelligence

◎Competitor intel £Pipeline ◈Analytics

Operations

⚡All repairs 📅Calendar ✓Compliance

System

⟲BC integration ⚙Settings

Serial database

▦Serial lookup ◎Component explorer ⬡Component schema ↻Repair tracking ⇌JP/UK matching ↑Data import

Product intelligence

⚠Failure rates 📦Stock prediction

Provider overview

Total equipment tracked

2,847

NSK equipment

1,962

Non-NSK equipment

885

Active tenants

Open repairs

127

Swap-out opportunities

342

Pipeline value (annual)

£412k

Equipment by manufacturer (all tenants)

NSK

69%

KaVo

12%

W&H

10%

Other

Top swap-out targets

Tenant	Non-NSK	Value	Priority
Damira Dental Studios	127	£84k/yr	High
Rodericks Dental	89	£62k/yr	Medium
Portman Dental	54	£38k/yr	Pipeline

Competitor intelligence

Total non-NSK

885

KaVo

342

W&H

284

Bien-Air / other

259

Swap-out opportunities by tenant

Tenant	Practice	Competitor	Model	Qty	Age	Service	NSK equivalent
Damira	Bath	KaVo	MASTERtorque M8900L	6	4y	Expired	Ti-Max Z95L	Propose
Damira	Bristol	W&H	Tigon+	4	3y	3 mo	Varios Combi Pro	Propose
Rodericks	Manchester	Bien-Air	Tornado X	8	5y	Expired	Ti-Max Z45L	Propose

This view is exclusive to NSK provider accounts. Tenant and practice users cannot see competitor analysis, swap-out opportunities, or manufacturer distribution data.

Tenant	Sites	Users	Equipment	Plan	Status
Damira Dental Studios	12	47	342	Enterprise	Active
Rodericks Dental	8	31	289	Enterprise	Active
Portman Dental	6	24	198	Standard	Onboarding

Contract pipeline

Revenue opportunities

Tenant	Non-NSK units	Est. contract value	Priority	Next action
Damira Dental Studios	127	£84,000/yr	High	Proposal sent
Rodericks Dental	89	£62,000/yr	Medium	Meeting booked
Portman Dental	54	£38,000/yr	Pipeline	Qualifying

Analytics

Avg. MTTR

3.8 days

SLA compliance

92%

Equipment utilisation

87%

NSK market share

69%

Repair volume by month (all tenants)

Oct

Nov

Dec

Jan

Feb

Mar

Apr

SLA performance by tenant

Tenant	Open	Avg MTTR	SLA %
Damira Dental	31	4.2 days	91%
Rodericks	22	3.1 days	95%
Portman	18	5.4 days	84%

Equipment lifecycle

Age bracket	Units	% of total	Avg repairs/yr
0–2 years	842	30%	0.3
2–4 years	1,124	39%	1.1
4–6 years	612	21%	2.4
6+ years	269	10%	4.7

NSK market share trend

Q2 25

62%

Q3 25

64%

Q4 25

66%

Q1 26

69%

All repairs

Open

127

New (unactioned)

Closed (30d)

SLA breaches (30d)

Recent repairs across all tenants

Ref	Tenant	Practice	Equipment	Status	Raised	SLA
`WO-1849`	Damira	Bath	Surgic Pro2	Outstanding	08 Apr	On track
`WO-1848`	Damira	Bristol	Ti-Max Z45	New	09 Apr	On track
`WO-1845`	Rodericks	Manchester	Surgic Pro2	Outstanding	06 Apr	At risk
`WO-1843`	Rodericks	Birmingham	Ti-Max Z95L	New	07 Apr	On track
`WO-1841`	Portman	Reading	iCare C3+	Outstanding	04 Apr	Breached

Compliance overview

Avg compliance score

93%

Tenants fully compliant

11/14

Total overdue items

Compliance by tenant

Tenant	ISO 13485	ISO 9001	CQC	CE/UKCA	Overall
Damira Dental Studios	97%	91%	95%	96%	94%
Rodericks Dental	95%	93%	92%	94%	93%
Portman Dental	88%	85%	87%	91%	88%

System settings

Platform configuration

Platform versionDentalTrack v1.0

EnvironmentProduction

BC connectionConnected

OCR engineAzure AI Vision

Data retention7 years

Licensing

Tenant	Plan	Sites	Users	Renewal
Damira	Enterprise	12	47	Jan 2027
Rodericks	Enterprise	8	31	Mar 2027
Portman	Standard	6	24	Jun 2027

Service calendar — all tenants

April 2026

Mon

Tue

Wed

Thu

Fri

Sat

Sun

5 visits

Today

8 visits

4 visits

6 visits

3 visits

5 visits

7 visits

4 visits

3 visits

Audits

Booked this month

Engineers deployed

Pending requests

Capacity used

78%

Engineer schedule

Engineer	Region	Booked (Apr)	Available slots	Utilisation
J. Harris	South West	14	4	78%
M. Patel	North	11	7	61%
S. Lee	South East	12	6	67%
R. Thompson	Midlands	10	8	56%

Japan serial number database

Total serial records

24,847

Unique items

186

Last import

11 Apr 2026 09:00

Serial records

All items ▾

All dates ▾

Factory ship date	Order code	Item name	Serial no.	Comp #	Component code	Component serial	DI code
2025-01-14	`Y900-514L`	Ti-Max Z95L handpiece	`SN-40218`	1	`Y900-514L-H`	`SN-40218-C1`	`04987680...`
2025-01-14	`Y900-514L`	Ti-Max Z95L handpiece	`SN-40218`	2	`Y900-514L-R`	`SN-40218-C2`	`04987680...`
2025-01-14	`Y900-514L`	Ti-Max Z95L handpiece	`SN-40218`	3	`Y900-514L-B`	`SN-40218-C3`	`04987680...`
2025-03-06	`Y1001-203`	Surgic Pro2 motor unit	`SN-40219`	1	`Y1001-203-M`	`SN-40219-C1`	`04987681...`
2025-03-06	`Y1001-203`	Surgic Pro2 motor unit	`SN-40219`	2	`Y1001-203-P`	`SN-40219-C2`	`04987681...`
2025-06-22	`Y900-514L`	Ti-Max Z95L handpiece	`SN-40220`	1	`Y900-514L-H`	`SN-40220-C1`	`04987680...`
2025-11-18	`Y1500-400`	iCare C3+ autoclave	`SN-40225`	1	`Y1500-400-V`	`SN-40225-C1`	`04987682...`

Each row represents one component line. Items with multiple components appear as multiple rows sharing the same serial number. Sourced from weekly Excel upload from NSK Japan manufacturing.

Component explorer

Select a product

Serial no.	Ship date	Components	Replacements	Status

Component diagram

Parent item

Ti-Max Z95L

Serial: SN-40218

Order: Y900-514L

Shipped 14 Jan 2025

3 components

Component 1 — Head

Original

Y900-514L-H

Serial: SN-40218-C1

Component 2 — Rotor

Original

Y900-514L-R

Serial: SN-40218-C2

Component 3 — Body

Original

Y900-514L-B

Serial: SN-40218-C3

Click any component node to drill into its repair history, see replacements, or view which other products share this component type.

Component schema — reverse lookup

Component types

Select a component type to see which products use it

Component code	Description	Used in	In field

Rotor assembly (`Y900-514L-R`) — used in:

Component

Rotor assembly

Y900-514L-R

847 units in field

Ti-Max Z95L

312 units

Ti-Max Z45L

248 units

Ti-Max Z25L

189 units

Ti-Max Z nano

98 units

If a rotor recall were issued, this view instantly shows 847 units across 4 product lines affected — with drill-down to individual serial numbers per practice.

Repair component tracking

Repair history — SN-40217

Ti-Max Z95L Under repair Damira Bath

Date	Repair ref	Component	Action	Old serial	New serial
14 Mar 2026	`WO-1838`	Rotor (C2)	Replaced	`SN-40217-C2`	`SN-40217-C2R1`
28 Nov 2025	`WO-1702`	Head (C1)	Replaced	`SN-40217-C1`	`SN-40217-C1R1`

Replacement records are stored in a separate component_replacements table. This table is never overwritten by the weekly Japan import — it accumulates over the equipment lifetime.

Current vs original components

Position	Component	Original serial	Current serial	Status
C1 — Head	`Y900-514L-H`	`SN-40217-C1`	`SN-40217-C1R1`	Replaced
C2 — Rotor	`Y900-514L-R`	`SN-40217-C2`	`SN-40217-C2R1`	Replaced
C3 — Body	`Y900-514L-B`	`SN-40217-C3`	`SN-40217-C3`	Original

Log a replacement

Equipment serial

Repair ref

Component position

C2 — Rotor ▾

New component serial

Japan / UK item number matching

Suggested matches

Japan uses revision suffixes (001, 002...) while UK uses a single code. Matches scored by base code, description similarity, and history.

Japan

Y900-514L001

NSK-TM-Z95L-001

98%

Japan (rev 2)

Y900-514L002

UK (same item)

NSK-TM-Z95L-001

95%

Japan

Y1001-203001

NSK-SP2-001

97%

Japan

Y1001-203003

No match found

Manual

Japan

Y2200-108002

Possible: NSK-FMP5-001

72%

Matching rules

Rule	Logic	Status
Base code strip	Remove trailing revision digits	Active
BC item lookup	Match base code against BC items	Active
Historical match	Use confirmed manual matches	Active
Fuzzy description	Compare JP/UK item names	Beta

Manual match

Japan code

UK item number

Select UK item... ▾

Weekly data import

Upload

Drop Excel file here

or click to browse — .xlsx only

Import date	File	Records	New serials	Status
11 Apr 2026	`JP_serials_W15.xlsx`	1,247	84	Processed
04 Apr 2026	`JP_serials_W14.xlsx`	1,182	67	Processed
28 Mar 2026	`JP_serials_W13.xlsx`	1,310	91	Processed

Import process

Upload Excel

Weekly file from Japan factory dropped or uploaded

Column mapping

Auto-maps: Factory shipping date, Order Code, Item Name, Serial No, Component No, Component order code, Component DI Code, Component serial No

JP/UK matching

Japan order codes matched to UK item numbers. Unmatched codes flagged for manual review

Merge (not overwrite)

New serials added. Existing records updated. Component replacement records are never touched

DentalTrack sync

Updated serial database available to all portals for validation when equipment is added

Component failure rate analysis

Total replacements (all time)

1,247

Avg component life

2.8 yrs

Most replaced

Rotor assembly

Failure rate trend

-8% QoQ

Failure rate by component

Component	In field	Replacements	Failure rate	Avg life	Trend
`Y900-514L-R` Rotor assembly	847	412	4.8%/yr	2.1 yrs	-12%
`Y1001-203-M` Motor assembly	389	147	3.2%/yr	2.9 yrs	+3%
`Y900-514L-H` Head unit	624	198	2.6%/yr	3.2 yrs	-5%
`Y1001-203-P` Control PCB	518	89	1.4%/yr	4.1 yrs	-15%
`Y900-514L-B` Body shell	742	52	0.6%/yr	5.8 yrs	Stable
`Y1500-400-V` Vacuum pump	142	31	1.8%/yr	3.6 yrs	+7%

Failure rate by product age

Component replacements per 1,000 units by equipment age

0-1yr

1-2yr

2-3yr

3-4yr

4-5yr

5yr+

Failure rate increases significantly after 3 years — supports proactive replacement programmes

Feedback to Japan factory

Insight	Impact	Status
Rotor bearing spec change (batch 2024-Q3)	-12% failure rate	Confirmed
Motor assembly overheating in humid clinics	+3% failure rate	Investigating
Vacuum pump seal degradation >3yr	+7% failure rate	Reported

Component stock prediction

Predicted replacements (Q2 2026)

342

Current stock

518

Reorder alerts

Forecast accuracy

87%

Quarterly demand forecast by component

Component	In field	Current stock	Q2 2026 predicted	Q3 2026 predicted	Reorder point	Status
`Y900-514L-R` Rotor assembly	847	124	108	115	80	Order soon
`Y1001-203-M` Motor assembly	389	42	38	41	30	Below threshold
`Y900-514L-H` Head unit	624	186	64	68	50	Adequate
`Y1001-203-P` Control PCB	518	94	28	30	25	Adequate
`Y900-514L-B` Body shell	742	58	12	13	10	Adequate
`Y1500-400-V` Vacuum pump	142	14	8	9	10	Below threshold

Stock level projection — rotor assembly

Reorder point (80)

Now

May

Jun

Jul

Aug

Sep

Rotor assembly stock will cross the reorder threshold in July 2026. At current demand, a purchase order of 200 units is recommended by end of May to maintain 3-month buffer.

Reorder alerts

Component	Current	Threshold	Stockout ETA
Motor assembly	42	30	May 2026
Vacuum pump	14	10	Jun 2026
Rotor assembly	124	80	Jul 2026

Prediction model

Inputs: Historical replacement data from repair tracking table, installed base per component, equipment age distribution, seasonal patterns

Method: Weighted moving average with age-based acceleration curve. Equipment >3 years weighted 2.5x, >5 years weighted 4x

Accuracy: 87% within ±15% of actual demand over last 4 quarters. Model improves as replacement data accumulates

Overview

◉Dashboard ☰All equipment ▤Asset register 📅Calendar

Operations

+Add equipment ⚡Repairs ✚Book service ⇄Transfers

Insights

✓Compliance ◈Analytics 💡Recommendations

Account

📄Documents ⚙Settings

Good morning ☀

Total equipment

342

Active

298

Under repair

Missing

Services due (30d)

ISO compliance

94%

Practices

💡 Potential savings identified

We've identified 47 items across your practices where switching to NSK equipment under a maintenance contract could reduce your annual servicing costs.

Up to £18,400/yr

estimated saving across all practices

Upcoming services

Equipment	Due	Practice
Ti-Max Z95L	12 Apr	Bath
Surgic Pro2	15 Apr	Bristol
iCare C3+	22 Apr	Oxford

Activity

Today 09:14

Repair #WO-1847 closed — Leeds

Yesterday

New equipment added — Surgic Pro2

08 Apr

ISO audit reminder — Bath due 30 Apr

All equipment

Practice ▾

Status ▾

Type ▾

Serial	Equipment	Manufacturer	Model	Status	Practice	Service due	CE/UKCA
`SN-40218`	Handpiece	NSK	Ti-Max Z95L	Active	Bath	12 Apr	Valid
`SN-40219`	Surgical motor	NSK	Surgic Pro2	Repair	Bath	15 Apr	Valid
`SN-31072`	Handpiece	KaVo	MASTERtorque M8900L	Active	Bath	28 Apr	Expiring
`SN-55401`	Scaler	W&H	Tigon+	Active	Bristol	01 May	Valid

Repairs

Ref	Equipment	Status	Practice	SLA
`WO-1849`	Surgic Pro2	Outstanding	Bath	On track
`WO-1848`	Ti-Max Z45	New	Bristol	On track
`WO-1847`	iCare C3+	Closed	Leeds	Met

WO-1849 · Surgic Pro2

OutstandingMotor faultSLA: on track

09 Apr

Bath: Motor stops mid-procedure, 3x this week

09 Apr

NSK: Check coupling, send photo

10 Apr

Bath: Photo attached, coupling fine

Recommendations

💡 Consolidate your equipment under one maintenance contract

Your practices currently use equipment from multiple manufacturers. By consolidating servicing under a single NSK maintenance agreement, you could simplify compliance reporting, reduce admin overhead, and benefit from volume pricing.

Up to £18,400/yr

estimated saving

Equipment eligible for consolidation

Practice	Equipment	Current manufacturer	Service status	Recommended NSK model	Annual saving
Bath	6× Handpieces	KaVo	Service expired	Ti-Max Z95L	£4,200
Bristol	4× Scalers	W&H	Expiring in 3 mo	Varios Combi Pro	£2,800
Leeds	8× Handpieces	Bien-Air	Service expired	Ti-Max Z45L	£5,600

These recommendations are based on equipment age, service contract status, and available NSK equivalents. Contact your NSK account manager to discuss options.

Asset register

Due this month

Overdue

Completed (YTD)

142

Scheduled maintenance

Equipment	Model	Practice	Service type	Due date	Status
Handpiece	Ti-Max Z95L	Bath	6-month service	12 Apr	Due
Surgical motor	Surgic Pro2	Bristol	Annual service	15 Apr	Due
Autoclave	iCare C3+	Oxford	Quarterly validation	22 Apr	Scheduled	Booked ✓
Handpiece	MASTERtorque M8900L	Bath	Annual service	18 Mar	Overdue
Scaler	Varios Combi Pro	Leeds	6-month service	25 Apr	Scheduled	Booked ✓

Transfers

Recent transfers

Equipment	Serial	From	To	Date	Status
Ti-Max Z95L	`SN-40217`	Bath	Bristol	28 Mar 2026	Completed
Surgic Pro2	`SN-40230`	Leeds	Oxford	15 Mar 2026	Completed
iCare C3+	`SN-40228`	Bristol	Bath	02 Apr 2026	Pending approval

Analytics

Avg. repair time

4.2 days

SLA compliance

91%

Service completion

94%

Equipment uptime

97%

Repairs by month

Nov

Dec

Jan

Feb

Mar

Apr

Compliance by practice

Practice	Score	Overdue items
Damira Bath	97%	1
Damira Bristol	94%	3
Damira Leeds	87%	6
Damira Oxford	96%	2

Equipment age distribution

0–2yr

35%

2–4yr

38%

4–6yr

19%

6yr+

Performance

Equipment per surgery

9.4

Cost per repair (avg)

£186

Documents

Document library

Document	Category	Updated
CQC evidence pack — all practices	Compliance	Apr 2026	Download
ISO 13485 audit report 2026	Compliance	Mar 2026	Download
NSK equipment user manuals	Technical	Jan 2026	Browse
CE/UKCA certificate register	Compliance	Apr 2026	Download
Equipment transfer log	Operations	Apr 2026	Download

Settings

Organisation

OrganisationDamira Dental Studios

Practices12

Users47

PlanEnterprise

RenewalJanuary 2027

User management

Name	Role	Practice	Status
James Miller	Group manager	All practices	Active
Sarah Johnson	Practice user	Damira Bath	Active
Emma Williams	Practice user	Damira Bristol	Active
Tom Clarke	Practice user	Damira Leeds	Active

Calendar — all practices

April 2026

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Today

Bath ×2

Leeds ×1

Bristol ×3

Oxford ×2

Leeds ×2

Bath ×1

ISO audit

Bookings this month — all practices

Date	Practice	Type	Equipment	Engineer	Status
12 Apr	Bath	Service	Ti-Max Z95L, Z45L	NSK — J. Harris	Confirmed
14 Apr	Leeds	Service	Varios Combi Pro	NSK — M. Patel	Confirmed
15 Apr	Bristol	Service	Surgic Pro2 + 2 handpieces	NSK — J. Harris	Confirmed
22 Apr	Oxford	Validation	iCare C3+ ×2	NSK — S. Lee	Requested
25 Apr	Leeds	Service	Surgic Pro2, Ti-Max Z95L	Pending	Requested
28 Apr	Bath	Service	Ti-Max Z45L	Pending	Requested
30 Apr	All	Audit	ISO compliance review	—	Pending

Book a service or repair

New booking

Booking type

Practice

Select practice ▾

Equipment

Select equipment ▾

Preferred date

Preferred time

Morning (9-12) ▾

Notes

Equipment needing service — all practices

Equipment	Practice	Due	Status
MASTERtorque M8900L	Bath	18 Mar	Overdue
Ti-Max Z95L	Bath	12 Apr	Due
Surgic Pro2	Bristol	15 Apr	Due
iCare C3+	Oxford	22 Apr	Scheduled	Booked

💡 Coordinate multi-site visits

NSK engineers cover regional areas. Booking services at Bath and Bristol on consecutive days can reduce call-out charges.

My practice

◉Dashboard ☰Equipment +Add equipment ▤Service schedule 📅Calendar

Support

⚡Repairs ✚Book service ✎Notes

Compliance

✓Compliance 📄Documents

Account

⚙My account

Damira Bath

Total equipment

Active

Under repair

Missing

💡 Save on your next service renewal

6 of your handpieces have service contracts expiring soon. Consolidating under an NSK maintenance agreement could save your practice an estimated £4,200/year in servicing costs. View details →

Services due

Equipment	Due	Surgery
Ti-Max Z95L	12 Apr	Surgery 1
Surgic Pro2	15 Apr	Surgery 2
iCare C3+	22 Apr	Surgery 3

Active repairs

WO-1849

Surgic Pro2 Motor fault · Outstanding

WO-1848

Ti-Max Z45 Coupling · New

My equipment

Status ▾

Type ▾

Serial	Equipment	Manufacturer	Model	Status	Surgery	Service due	CE/UKCA
`SN-40218`	Handpiece	NSK	Ti-Max Z95L	Active	Surgery 1	12 Apr	Valid
`SN-40219`	Surgical motor	NSK	Surgic Pro2	Repair	Surgery 2	15 Apr	Valid
`SN-40221`	Handpiece	NSK	Ti-Max Z45L	Active	Surgery 1	28 Apr	Valid
`SN-31072`	Handpiece	KaVo	MASTERtorque M8900L	Active	Surgery 3	28 Apr	Expiring
`SN-55401`	Scaler	W&H	Tigon+	Active	Surgery 2	01 May	Valid
`SN-40225`	Autoclave	NSK	iCare C3+	Active	Decon room	22 Apr	Valid
`SN-22190`	Curing light	NSK	Flash Max P5	Missing	Surgery 3	—	Valid

Service schedule

Due this month

Overdue

Completed (YTD)

Upcoming maintenance

Equipment	Model	Surgery	Service type	Due date	Status
Handpiece	Ti-Max Z95L	Surgery 1	6-month service	12 Apr 2026	Due
Surgical motor	Surgic Pro2	Surgery 2	Annual service	15 Apr 2026	Due
Autoclave	iCare C3+	Decon room	Quarterly validation	22 Apr 2026	Scheduled	Booked ✓
Handpiece	Ti-Max Z45L	Surgery 1	6-month service	28 Apr 2026	Scheduled	Booked ✓
Scaler	Tigon+	Surgery 2	Annual service	01 May 2026	Scheduled
Handpiece	MASTERtorque M8900L	Surgery 3	Annual service	18 Mar 2026	Overdue

Repairs

Ref	Equipment	Status	Raised	SLA
`WO-1849`	Surgic Pro2	Outstanding	08 Apr	On track
`WO-1848`	Ti-Max Z45	New	09 Apr	On track
`WO-1842`	iCare C3+	Closed	22 Mar	Met
`WO-1838`	Ti-Max Z95L	Closed	14 Mar	Met
`WO-1831`	Surgic Pro2	Closed	28 Feb	Met

WO-1849 · Surgic Pro2

OutstandingMotor fault

08 Apr

You: Motor stops mid-procedure, 3x this week

08 Apr

NSK: Check coupling connection, send photo

09 Apr

You: Photo attached, coupling looks fine

Notes & reminders

Active notes

Note	Type	Due	Created	Status
Order replacement coupling for Surgic Pro2	Task	14 Apr	09 Apr	Pending
Chase CQC evidence pack from head office	Reminder	20 Apr	08 Apr	Pending
Autoclave validation certificate received	Note	—	05 Apr	Done
Annual radiation safety check booked	Reminder	30 Apr	01 Apr	Pending

Transfer notes

Equipment	From	To	Date	Reason
Ti-Max Z95L (SN-40217)	Damira Bath	Damira Bristol	28 Mar 2026	Equipment rebalancing

Compliance

Overall score

97%

CE/UKCA valid

98%

Overdue calibrations

ISO 13485

Medical device QMS

98%

CQC readiness

Inspection evidence

96%

MDR / UKCA

Device regulations

98%

Compliance items needing attention

Item	Requirement	Status	Action needed
MASTERtorque M8900L (SN-31072)	CE/UKCA certificate	Expiring 28 Apr	Request renewal from KaVo
Surgery 3 X-ray unit	Annual calibration	Overdue	Book engineer visit

Documents

Technical library

Document	Equipment	Type	Updated
Ti-Max Z95L — User manual	Handpiece	Manual	Jan 2025	Download
Surgic Pro2 — Service guide	Surgical motor	Manual	Mar 2025	Download
iCare C3+ — Validation protocol	Autoclave	Protocol	Nov 2025	Download
Practice CE/UKCA register	All	Certificate	Apr 2026	Download
CQC evidence pack — Q1 2026	All	Compliance	Apr 2026	Download

Calendar

April 2026

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Today

Z95L service

Pro2 service

C3+ validation

Z45L service

ISO audit

Upcoming bookings

Date	Type	Equipment	Surgery	Engineer	Status
12 Apr	Service	Ti-Max Z95L	Surgery 1	NSK field engineer	Confirmed
15 Apr	Service	Surgic Pro2	Surgery 2	NSK field engineer	Confirmed
22 Apr	Validation	iCare C3+	Decon room	NSK field engineer	Confirmed
28 Apr	Service	Ti-Max Z45L	Surgery 1	Pending assignment	Requested
30 Apr	Audit	All equipment	All	—	Pending

Book a service or repair

Service booking

Booking type

Equipment

Select equipment ▾

Preferred date

Preferred time

Morning (9-12) ▾

Surgery

Surgery 1 ▾

Notes

Equipment needing service

Equipment	Due	Status
MASTERtorque M8900L	18 Mar	Overdue
Ti-Max Z95L	12 Apr	Due
Surgic Pro2	15 Apr	Due

💡 Bundle your services

You have 3 items due for service this month. Booking them together on the same visit could save time and reduce disruption to your practice.

Equipment by manufacturer (all tenants)

Top swap-out targets

Swap-out opportunities by tenant

API endpoints

Integration status

Active tenants

Revenue opportunities

Repair volume by month (all tenants)

SLA performance by tenant

Equipment lifecycle

NSK market share trend

Recent repairs across all tenants

Compliance by tenant

Platform configuration

Licensing

Engineer schedule

Serial records

Select a product

Component diagram

Component types

Rotor assembly (Y900-514L-R) — used in:

Repair history — SN-40217

Current vs original components

Log a replacement

Suggested matches

Matching rules

Manual match

Upload

Import process

Failure rate by component

Failure rate by product age

Feedback to Japan factory

Quarterly demand forecast by component

Stock level projection — rotor assembly

Reorder alerts

Prediction model

💡 Potential savings identified

Upcoming services

Activity

Serial number lookup

Equipment details

How serial lookup works

Camera serial scan

WO-1849 · Surgic Pro2

ISO 13485

ISO 9001

ISO 45001

CQC readiness

MDR / UKCA

NHS regs 2026

💡 Consolidate your equipment under one maintenance contract

Equipment eligible for consolidation

Scheduled maintenance

Recent transfers

Repairs by month

Compliance by practice

Equipment age distribution

Performance

Document library

Organisation

User management

Bookings this month — all practices

New booking

Equipment needing service — all practices

💡 Coordinate multi-site visits

💡 Save on your next service renewal

Services due

Active repairs

Serial number lookup

Equipment details

Camera serial scan

How it works

Upcoming maintenance

WO-1849 · Surgic Pro2

Active notes

Transfer notes

ISO 13485

CQC readiness

MDR / UKCA

Compliance items needing attention

Rotor assembly (`Y900-514L-R`) — used in: